November 21, 2022 - Holidays are here!
We truly appreciate your heartwarming support and kind words day after day, year after year. With the past couple years of us all living in uncharted territory, this year feels completely back to normal, what a wonderful blessing!
These months are particularly busy for us, so please be patient with us when reaching out to us for your parish needs.
I'm typically prompt with getting back to people via email quickly, however I'm human (no automated messages here!) and occasionally miss them. Feel free to remind me if you haven't seen anything back from me in a couple days. Weekend emails are typically addressed on Monday, and a warehouse run is scheduled mid-week if people need additional information, photos, etc.
We're fortunate that you, our customers, friends, and family in Christ, are with us. We pray you radiate and are comforted by Christ's peace, love, compassion and grace this holiday season and beyond.
August 4, 2022 - Always more to do!
It's been a year since I've posted tidings -- and while it's not a crucial area of our website, its good to post some updates and insights now and again.
The last year in a nutshell? Very busy. So thank you all for that -- we welcome the continued interest, compliments, well-wishes, and feedback - and are always glad to help! I also truly enjoy the photos our Priests and fellow parishioners send of items reinstated throughout their beautifying or restoration projects. It gives me great joy to see these once 'out of fashion' irreplaceable items appreciated and back in good service once again. I save each and every photo sent.
Speaking of projects, that is what our future here holds... more projects! We have some goodies lined up, and can share a bit of what's coming.
First I have quite a few new additions I'll post soon, altars, statues, lights, crucifix, and a few more -- so keep a lookout!
More importantly we've been having our son help, we *really* need his help, there's so much more we can accomplish with another helping hand. As mentioned in the prior tidings, our family business is quite niche and requires a good amount of both general and specialized knowledge in many different fields. Its challenging to assign the time to train, and overwhelming for him to learn, yet we're working through it and making great progress. Our first project is to redesign the Tabernacle area -- he'll be responsible for photographing, measuring, and making notes on each tabernacle in stock. We'll then start picking other categories of items for him to do the same so it becomes second nature. It may seem a somewhat trivial task, however we have an explicit detailed method that goes far beyond what many would expect.
Categories we'll be looking at after Tabernacles is Candlesticks, Stations of the Cross, Votive stands, Missal stands and Chairs. We'll ultimately work through every category, even though some categories like Statues are fine: we just have many additions to add to the site.
Eventually I'll show him the flow of getting those photos to the website, organizing them on the computer, and structuring throughout so our customers get the information they need in a timely manner. All just a few cogs in our wheelhouse, but it's a great start so far and I'm really glad he's taking an interest -- we'll be around for another 50 years God willing!
August 10, 2021 - Helping us help you!
We've focused our efforts entirely online, which has enabled us to more readily meet the immediate and long-term needs of Parishes and Clergy. When our time was split between visits and walk-throughs yet also having to maintain the critical work necessary, it wasn't practical. As our workload increased, that split became far more detrimental than helpful -- not only to us, but more importantly to serving all our customers consistently and meaningfully. Once covid hit the pause button, we reevaluated how best to serve our community while cutting unnecessary costs both of time and money. And now things are somewhat back to normal, we are still consistently yet happily engulfed in projects, and would like to address a few important points to help both existing and newer customers.
Each of those five bullet points is a career and full-time job position currently handled by two individuals. In addition, our site reaches 3,000,000 search hits and 12,000 unique visitors every month, so there's no lack of important work needing done 24/7. While this is often overwhelming, we genuinely enjoy the work, appreciate the customer camaraderie, and are honored to help restore the almost-lost historical beauty and craftsmanship once commonplace And we can't thank you enough! This wouldn't be possible without our Priests, Nuns, Brothers and Sisters who reach out to us -- we're absolutely happy to help.